Today’s agile, efficient organisations require an IT service desk that is just as agile and flexible. The Global IT Service Management (ITSM) market has also been witnessing the increasing popularity of ITSM among SMEs. This is great news for IT service desk software and solution providers.
Through service desks IT professionals can understand and help their customers with all their difficulties.IT service desk management software & solution providers are evolving their marketing by using videos to communicate value and educate new customers. Video marketing is increasingly being used by IT Service management software to market their solutions.
In this article we look at 20 Video Marketing examples from IT services desk & ITSM solutions that are on the spot. Watch these videos to get ideas for marketing your own IT service management solution. Here we go :
HCL Gold Blue Print ITSM Video
HCL’s Gold Blue Print (GBP) is the practical implementation of HCL ITSM architecture, containing the HCL Best Practice Processes; designed, used and maintained for HCL Infrastructure Management and Application Management Services. The ITSM video shows how HCL’s IT Service Management drives strategic innovation and collaboration in the ecosystem while maintaining competitive tension in the business world.
BMC Remedyforce IT Service Desk Video
BMC Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment. It is built with speed and flexibility as its defining features, making it easy to use and adapt to changes in an ever-changing business environment. The BMC IT service desk video shows how using Remedyforce speeds up an organisation’s IT services.
Cherwell IT Service Management Platform Video
The Cherwell IT Service Management platform is effectively a suite of ITIL verified information technology and service management applications. The IT service desk video shows how Cherwell’s Business Technology Platform helps your IT team automate routine IT service desk processes, and partner with the business to deliver genuine value.
HEAT Cloud IT Service Management Software Video
HEAT is a commercial IT Service Management Unified Endpoint Management software suite for IT, HR, Facilities, Customer Service and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to proactively detect and protect against threats to business continuity. It is a client-server application without a middle tier, no application server. The IT service management video shows how using the HEAT software can be used to form flexible, scalable and secure solutions.
SYSAid IT Service Desk Software Video
SYSAid IT service desk Software offers all the essentials in one place that are needed to manage all your IT support. It helps you get the reports, dashboards, and KPIs you need to understand and communicate your IT performance and make better IT and business decisions in minutes.The IT service desk video highlights the key features of the software and how it can help with IT Support.
LANDESK IT Service Desk Video
LANDESK Service Desk helps to optimize services, offers end users exceptional experiences, and supports business agility to meet the needs of the digital enterprise. It is offered on-premise, on cloud or on both. It delivers ITIL-verified incident, request, problem, change, and knowledge management, as well as market- leading self service to further improve service delivery and IT support performance, as shown in the IT service desk video.
BOSSDesk Service Desk Solution Video
BOSSDesk Service Desk is a Cloud-Based ITIL aligned Service Desk Solution that offers systematic workflows, real-time reports, and precise tracking of all your assets as its features. The cloud ITIL video shows how using BOSSDesk offers a good value for your enterprise that is cost-effective and efficient.
Assyst ITSM Solution Video
Assyst by Axios Systems is an enterprise-class IT services management platform with a comprehensive list of features including a suite of drag-and-drop customizable tools and process wizards, allowing departments to tailor the interface and functions to their specific workflow processes. Developed and continually updated to support current ITIL best practices. The ITSM solution video shows how Assyst delivers rich functionality to meet the complex needs of large enterprise organizations.
Provance IT Service Management Solution Video
Provance IT Service Management is an integrated IT Service that runs natively on Microsoft Dynamics 365 platform and is optimized for use with Microsoft cloud solutions and System Center. It is ITIL certified and works well with all other Microsoft 365 services, improving team collaboration and user experience. The IT Service Management video details the key features of the solution and how it can help with IT support.
Work 365 IT Service Desk Solution Video
Work 365 is an easy-to-use IT service desk solution for managing Service Requests and Help Desks for any department in the organization. Work 365 Help gives a centralized access to manage requests, approve requests and assign them to the right agents, and also includes agent routing and ticket assignment. The IT service desk video shows how SharePoint app optimizes service desk performances and helps reduce cost and complexity.
Matrix42 IT Service Management Solution Video
Matrix42 IT Service Management is a comprehensive Solution that fully integrates with all your physical, virtual, mobile, and cloud-based workspace environments, and covers all devices and services, regardless of ownership. The IT service management video shows how their ITIL ready framework can support IT related issues.
Nilex IT Service Management Platform Video
Nilex Service Platform is an online solution for service management and customer support, that offers features like social support, SLA, ticket management, advanced analytics, knowledge base to improve both customer and team experience. The animated IT services management video shows how the Nilex’s platform helps to manage the organisation’s ITSM operational process seamlessly.
MYITCO IT Service Desk Management Solutions Video
Be it concern with the current rising costs of your IT services, or maybe you a’re just running short on time because of your expanding business, and need to hand over the reins of some services to someone else, MYITCO can help you with quality IT services today. The IT service desk management solutions video elaborates how you can save your money on and time today with My IT Company’s managed services, network solutions, IT support.
ManageEngine IT Service Desk Management Solutions Video
The project management in ServiceDesk Plus is an amazing way to collaborate with teams and experts and manage large projects. It’s the perfect integrated solution combining IT helpdesk and project management. The combination of IT help desk and project management helps project managers to have an integrated tool to collaborate seamlessly with different teams and experts. The IT service desk management solutions video describes the project management feature in ServiceDesk Plus.
InvGate IT Service Desk Management Software Video
InvGate Service Desk is a web-based ITIL ready software solution with a unique user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation and smart ticket management. The IT service desk management software video tells how InvGate is the future of service desk management.
iSupport IT Service Desk Management Solution Video
iSupport is InfoTrack’s next generation Helpdesk service, created with passion and built with their client’s support needs in mind. iSupport provides clear, transparent information around your Property Certificate searches, high levels of visibility on your helpdesk calls and the power to chase your certificates at your convenience. The IT service desk management solutions video highlights the way they provide the necessary assistance to their clients.
Fujitsu IT Service Desk Management Solution Video
Employee expectations are always rising, whilst their dependence on technology to get the job done has never been higher. Fujitsu’s Service Desk capabilities are built to help your organisation succeed and maximise your employees potential with 24/7 support, a wide range of user interactivity options and fully global, multilingual capability. The IT service desk management solutions video tells us how well-equipped their services are to cater the needs of their customers.
JIRA IT Service Desk Management Software Video
JIRA Service Desk is a service desk management software that IT and service teams benefit from. Built on the JIRA platform, JIRA Service Desk delivers an effortless service experience, adapts to your needs, with setup time and pricing at a fraction of competitors. The IT service desk management software video describes the process by which they provide real time assistance to clients.
FreshService IT Service Desk Management Solution Video
Freshservice is recognized as a leader, the best software for mid-market IT teams, the most usable service desk software having everything you need for IT support. Their modern and intuitive UI requires minimal or no training and is customizable to IT and non-IT needs, offering multi-channel support and information at your fingertips. The IT service desk management solution video elaborates how they are there to support you through your IT requirements.
ServiceDesk Plus IT Service Desk Management Software Video
ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service, providing great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. It has been delivering smiles to millions of IT folks, end users and stakeholders alike for around a decade. The IT service desk management software video describes its efficient and convenient service towards their customers.
An IT Service Desk Management Software and Solutions Provider CAN CREATE THE FOLLOWING VIDEOS :
- IT Service Desk Management Software and Solutions Overview Video
- IT Service Desk Management Software and Solutions Brand Videos
- 2D & 3D Animated Explainer Videos
- IT Service Desk Management Software and Solutions Marketing Video
- IT Service Desk Management Software and Solutions Promotional Video
- Youtube Teaser Videos
- Business Use Case Study Videos
- IT Service Desk Management Software and Solutions How To Videos
Key takeaways from the above video examples are :
- Build a strong creative brief
- Find a reference video or combine multiple video elements from different sources
- Work with a company that can understand your video production requirement easily
With the above IT Service Desk Management Software and Solutions video examples, it’s evident that companies are fast integrating videos in their marketing campaigns and various other touchpoints. If you are planning to develop these videos, a good start is to develop a brief of what can be the tone and style for your videos. We advise you to be different and unique while you create your messaging through the videos.
We at Advids create custom videos based on your brief. With a complete video production services plan at a fixed price, our design team works right from concept development, to art design and animation. Having created 1200 plus explainers for businesses, our Creative team can help you come up with the right fit. Do talk to us or send us a note on what your company plans to create with for the next video requirement.