20 Customer Service Video Examples

In Video Production

In a world where instant gratification and big results rule the playing field, we have all witnessed and experienced customer service pushed aside for a higher profit margin. Even companies who stood above the rest and prided themselves on the belief that “The customer comes first” have fallen victim to the philosophy of corporate giants, profitus maximus. Bigger, faster, better may be better for the consumer but when it comes to customer service nothing beats one on one service delivered sincerely, swiftly and with a smile. Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t CSI ou deliver better service if you thought of it that way?

In this article we look at 20 Customer Service Video Example that are on the spot. Watch these Customer Service videos to get ideas for marketing your own customer service video. Here we go :

LiveHelp Customer Service Video
Category : Help Desk Customer Service Example

LiveHelp is the easy Live Chat solution for your website. Visitors can immediately chat with someone at your company who can answer all their questions in real time. They are a one-stop show for all your sales and customer support needs and helps you in your sales by connecting directly with your customers. The Customer Service video elegantly depicts a new way to communicate and assist your website visitors.

Groove Customer Service Video
Category : Help Desk Customer Service Example

Groove Help Desk is a simple tool for small businesses that helps your team deliver personal customer support. Groove’s ticketing system has everything you need to turn support tickets into amazing customer experiences. Built it with a minimal feature set that anyone can use and left out everything else. They eliminate any sort of clutter, complexity or extra features that may overwhelm you. The customer service video shows how customer support can be made easy yet effective.

Alfapeople Customer Service Video
Category : Helpdesk & Service Management Customer Service Example

Alfapeople Service Desk improves administrations, offers end users exceptional experiences and supports business agility to meet the issues of the digital enterprises. It delivers knowledge management, IT Service Management and market-leading self service to improve service delivery and IT support performance. The customer service video showcases how Alfapeople meets your IT service needs.

Deutsche Bank Customer Service Video
Category : Banking Customer Service Example

Deutsche Bank is a leading global investment bank with a strong and profitable private clients franchise. Deutsche Bank offers unparalleled financial services throughout the world. The Bank competes to be the leading global provider of financial solutions for demanding clients creating exceptional value for its shareholders and people. Their services include on-shore investment banking, institutional equities broking, asset and private wealth management, retail banking and business processes outsourcing. The customer service video shows how Deutsche Bank is a fully integrated financial services provider to corporate, institutional and individual clients.

Tecso Customer Service video
Category : CRM Customer Service Example

Tesco CRM solution provides value-added solutions covering enterprise applications, data backup and more. They integrate the industry’s best solutions to every client’s needs serving businesses around the globe. They help businesses transform itself into a customer-centric company and plan for its future based on measurable experiences. The customer service video defines how Tesco cloud CRM can optimize profitability and customer satisfaction by implementing customer-centric processes.

EU IPR Customer Service Video
Category : Help Desk Customer Service Example

The European IPR Helpdesk is a project funded by the European Commission that supports cross-border SME and research activities to manage, disseminate and valorise technologies and other Intellectual Property Rights (IPR) and IP assets at an EU level. The European IPR Helpdesk caters to personal support on a specific IP issues and keeps you informed about the latest developments in the world of IP and Innovation in Europe. The customer service video addresses the importance of Intellectual Property management and explain how SMEs and researchers can benefit from the varied service portfolio.

Jive Customer Service Video
Category : Affinity Customer Engagement Software Example

In the era when marketing needs to get personal, Jive lets you engage directly and authentically with thousands or millions of people at a time. From product discovery and research through purchasing and post-sales support, it provides a digital hub for every stage of the customer journey. The customer service video highlights how Jive delivers great experiences that drive loyalty and brand advocacy.

Core4 Customer Service Video
Category : CRM Customer Service Example

Core4 is a customer relationship management software that provides end-to-end management of all customer touch-points and commitments. It helps easily view and track what’s most important for your business, from external interactions with your customers to internal project management and time tracking with robust reporting and, an interactive dashboard. The Customer service video shows how Core4 CRM solutions works with your business with the best options.

CAYZU Customer Service video
Category : IT Help Desk Customer Service Example

Cayzu Help Desk makes it easy & natural by integrating and showing conversations in real-time from multiple channels on a single screen. Staying connected with your customers and collaborating in real-time is an integral part of delivering great customer service. The Customer Service video uses impressive narration to convey how a help desk tool should function.

SYSAid IT Customer Service Video
Category : Service Desk Customer Service Example

SYSAid IT service desk Software offers all the essentials in one place that are needed to manage all your IT support. It helps you get the reports, dashboards. KPIs you need to understand and communicate your IT performance and make better. The Customer Service video highlights the key features of the software and how it can help with IT Support.

Making of a Video : View the Process of Making Google Allo's Video

TeamLeader CRM Customer Service Video
Category : CRM & Project Management Customer Service Example

Teamleader is an integrated online tool that makes 3500+ European small and medium-sized enterprises work smarter with their CRM and Project Management solutions. The CRM software is user-friendly, affordable, time-saving and tailored to profit your business. CRM’s should be easy to work with and that message is clearly conveyed with this Customer Service video.

Microsoft Dynamics Customer Service Video
Category : CRM Customer Service Example

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. Dynamics CRM is a server-client application, which is like Microsoft SharePoint. It is primarily an IIS-based web application which also supports extensive web services interfaces. The Customer Service video shows how CRM can really help manage professional services firm.

BOSSDesk Customer Service Video
Category : Service Desk Customer Service Example

BOSSDesk Service Desk is a Cloud-Based ITIL aligned Service Desk Solution that offers systematic workflows, real-time reports and precise tracking of all your assets as its features. The Customer Service video shows how using BOSSDesk offers a good value for your enterprise that is cost-effective and efficient.

Capillary Customer Service Video
Category : CRM Customer Service Example

Capillary is an all-in-one, cloud based Customer Relationship Management solutions that works hard to take care of your business and drive sales through intelligent customer engagement. Their world class big data customer analysis capabilities form a 360⁰ view of customers such that you can have better interactions and form more meaningful relationships. The Customer Service video highlights how Capillary cloud based solution can help create a brand that customers love with the power of Customer Engagement Management.

Kapture Customer Service Video
Category : CRM Customer Service Example

Kapture CRM is an intuitive app that empowers you to grow your business through better lead management. It has a portal in the backend, envisaged to solve the purpose of handling sales related activities and monitoring tasks as well as sales employee tracking. The Customer Service video shows how Kapture CRM offers a secure platform to keep track of your contacts along with the updated history of your interaction with each customer.

CSI Customer Service Video
Category : Banking CRM Customer Service Example

CSI’s banking CRM software enables your bank to add a new customer with just one click. The customer relationship management software is integrated with a core processing solution, NuPoint, so banks can track, capture and manage customer and prospect interactions in one relationship module. Plus CSI’s CRM for banking, automatically checks data and reveals any duplicates. CSI’s customer service video shows how banks can map the entire customer journey with their banking CRM software.

Verifone Customer Service Video
Category : Financial Services Customer Service Example

Verifone Managed Services are the simplest, most effective way to stay ahead of an ever-changing payment industry. One can reap the benefits of partnering with the global leader that offers a complete managed solution. Their Managed Services ensure that every device will have the base files, firmware, software and apps it needs. The Customer Service video explains how Verifone’s Managed Services include consolidated web-based transaction reporting — from traditional retail to e-commerce — using a secure, web-based interface.

SBDA Customer Service Video
Category : Customer Insight Service Example

SBDA Customer Insight is a сustomer-centric banking marketing platform. SBDA’s Customer Insight turns raw banking data such as transactional histories, into targeted marketing and customer relationship management. It enables them to select customers by their real world activities to make banks campaigns highly personalized. The customer service video provides an end-to-end solution for coordinating the campaign with other specialists needed and for launching it in a few minutes.

Abhisi Customer Service Video
Category : Help Desk Customer Service Example

Abhisi is a nextgen Helpdesk that seamlessly integrates with all modern channels used by customers to communicate with businesses. Quickly set auto responses and keep track of what a customer has to say from a variety of contact points. With Abhisi, you will be able to serve your customers better with a smaller investment. The Customer Service video portrays Abhisi as a single point destination for all support solution increasing happy and loyal customers.

PwC Customer Services Video
Category : Accounting Customer Service Example

PwC focuses on the future of financial services, helping clients shape their businesses and execute strategies. They use proven methodologies to design and execute business transformation backed by blueprint designs that are used as accelerators. The Customer Service video uses dynamic typography to familiarize the audience with the business offering across various industries.


  • Overview Video
  • Brand Video
  • 2D & 3D Animated Explainer Video
  • Marketing Video
  • Data Backup Promotional Video
  • Youtube Teaser Videos
  • Business Use Case Study Videos
  • How To Videos

Key takeaways from the above Customer Service examples are :

  • Build a strong creative brief
  • Find a reference video or combine multiple video elements from different sources
  • Work with a company that can understand your video production requirement easily

With the above Customer Service videos examples, it’s evident that companies are fast integrating videos in their marketing campaigns and various other touchpoints. If you are planning to develop Customer Service videos, a good start is to develop a brief of what can be the tone and style for your videos. We advise you to be different and unique while you create your messaging through the videos.

We at Advids create custom videos based on your brief. With a complete video production services plan at a fixed price, our design team works right from concept development, to art design and animation. Having created 1200 plus explainers for businesses, our Creative team can help you come up with the right fit. Do talk to us or send us a note on what your company plans to create with for the next video requirement.

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